Effective date: 14/07/2022
Double Five Hospitality LTD. T/A NAC, NAC LONDON, NAC MAYFAIR, NORTH AUDLEY CANTINE (“Company”, “we”, “our”, or “us”) operates the site and subsites located at naclondon.com and provides the content (including email and electronic communications) and services (collectively “Services”) offered on or through the Site. “Platform” means the “Site” and/ or “Service”.
This Privacy Notice explains how we collect, use, share and protect information about visitors on, from or through the Platform and the choices that visitors have about the collection and use of certain information about them.
This Privacy Notice applies solely to information that we collect from visitors through the Platform or through electronic communications that we receive at the address indicated in section “Contact”.
A “visitor” is an individual who visits the Platform. We do not know the identity of the individual. A “registered user” is an individual who has registered with the Platform, and whose identity can be determined directly or indirectly from the information provided. For the purpose of this Privacy Notice “you” means a visitor or a registered user; and a “visitor” includes a “registered user”.
This Privacy Notice does not apply to the websites of third parties to which the Platform may link. We do not endorse, and are not responsible for the content of such websites, their policies or practices, or any product or service that they may offer. Any activity you perform on such third-party websites will be subject to the privacy policies and other terms and conditions expressed therein. We recommend that you review third-party terms before providing any personal information to them.
By using the Platform, you agree to the terms of this Privacy Notice. Please ensure that you read this Privacy Notice carefully.
We may modify this Privacy Notice from time to time. We will notify you of material changes to this Privacy Notice by posting the amended terms in accordance with applicable laws. If you do not agree with the proposed changes, you should discontinue your use of the Platform before the new Privacy Notice takes effect. If you continue using our Platform after the new terms take effect, you will be bound by the modified Privacy Notice.
The Service is a general audience service. Our content is neither directed towards minors nor children who are under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that a minor or a child under the age of 13 has provided us with personal information without parental consent, that information will be deleted. Parents who have questions about
personal information that may have been submitted by a child under the age of 13 should email us at the address provided in the “Contact” section.
By using the Platform, you represent that you are at least 13 years old.
How we Collect Information
We (and our service providers) collect information in a variety of ways, such as through the methods identified below:
From the visitor’s browser, such as the screen resolution, operating system name and version, device manufacturer and model, language, or browser type and version.
Through a visitor’s activities offline, for example when a visitor responds to a newsletter or interacts with us by telephone.
Through the visitor’s activities online, such as when a visitor responds to an email, fills out an online form or responds to a survey.
Through social media.
Through cookies and other technologies that help us track and analyse how visitors interact with our Platform.
By receiving additional information from third parties.
Information We Collect
We collect information from visitors when they interact with the Platform. This includes, for example, the following:
Information we collect automatically
When a visitor uses, or interacts with our Platform the visitor’s browser automatically provides, and we automatically collect and store, certain information about the visitor’s device (computer, tablet, smart phone) and the visitor’s activities. This includes, for example:
Preferences and settings: time zone, language, and character size, among others;
Identifiers: IP address; mobile device advertising identifier, Media Access Control (MAC) address, among others;
Technical information: type of device, operating system name and version, device manufacturer, model, browser information (type, version), screen resolution, installed and uninstalled applications running in the background, among others;
Connection: Internet service provider or mobile carrier’s name, country, connection speed and connection type, Bluetooth settings, among others;
Information about use of the Platform: date stamp, URL of the last webpage visited before visiting our Platform, and URL of the first page visited after leaving our Platform, pages viewed, time spent on a page, click through, clickstream data, queries made, search results selected, comments made, search history, type of service requested, purchases made, among others;
Information collected through cookies, pixel tags, and other technologies; and
General geographic location.
Communications and Interaction
When a visitor access to the Platform, when we send a communication to a visitor, or when the visitor accesses, responds to, or declines to open a communication from us, completes a form to communicate
with us, or contacts us, we collect and store certain information about the visitor, the visitor’s device (computer, tablet, smart phone) and the visitor’s activities, such as:
The visitor’s name, or pseudonym and contact information (if provided);
Information that the visitor provides or comments that the visitor makes;
The nature of the communication;
The purpose of the interaction, and the action we took in response to the visitor’s inquiry or request;
Whether the visitor opened our communication or ignored it;
Any action the visitor takes upon receipt of such communication.
Our Platform includes social media features that may be managed by us or by third parties. These features may collect a visitor’s IP address and which pages the visitor is visiting, and may set a cookie to enable the feature to function properly. Your use of these third-party websites and social media services may result in the collection or sharing of information about you by these third-party websites and social media services.
We encourage you to review the privacy policies and settings on the third-party websites and social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those third-party websites and social media services.
Information we obtain from Third Parties
We may obtain information from third parties, such as third parties with whom we do business, such as strategic business partners, service providers, public databases, or social media services to which our Platform might be linked.
Use of Information
In addition to some of the specific uses of information that are described in this Privacy Notice, we may use the information that we have collected or received to:
Send administrative information to the visitor;
Remember the visitor’s preference, such as language, font size, when using our Platform;
Remember the visitor’s interests;
Administer our Platform, diagnose technical problems, and otherwise manage our business;
Facilitate the visitor’s use of the Platform;
Allow the visitor to navigate or browse through our Platform quickly and efficiently;
Personalize the visitor’s experience by presenting content that is tailored to that specific visitor based on what we know about that visitor;
Keep records of contact information and correspondence;
Send marketing information;
Communicate with the visitor about our activities;
Send invitations to events that may be of interest to the visitor;
Facilitate social sharing functionality, such as sharing content, through social media networks;
Allow the visitor to share content with a friend through the Platform; by using this feature, you guarantee that you have the right to use and provide us the names, telephone numbers and email addresses you submit.
Improve, test, and monitor the effectiveness of the Platform;
Develop features for the Platform that may be of interest to our visitors;
Optimize our marketing efforts, for example by compiling statistics regarding the use of the Platform, identifying usage trends, or measuring the effectiveness of our promotional campaigns;
Perform data analysis, audits, security and fraud monitoring and prevention;
Enhance, improve, or modify our Platform; identify usage trends;
Help diagnose technical problems, and detect spam behaviour, denial of service attacks or other cyber-threats.
Sharing of Information with Third Parties
Some of the technologies used on our Platform are managed by third parties. The practices of some of these third parties are subject to the third parties’ privacy policies over which we may have no control. We encourage visitors to read their privacy policies. Third parties who may have access to information may include:
Employees; Service Providers
We share information with our employees, suppliers, subcontractors, and other third parties who provide services to us (collectively “service providers”) in connection with advertising, hosting, data analytics, information technology and infrastructure, email delivery, auditing, and other related activities.
We may share some or all of our visitors’ or registered users’ information with our corporate affiliates, joint venture partners, or other companies under common control with us. If you would like us to stop providing your information to our affiliates for their own marketing purposes, you may opt-out of this sharing by emailing us at the address provided in the “how to contact us” section.
Partners and Sponsors
Some of our content is offered or promoted in conjunction with a partner or sponsor. We may share visitor information with such parties in order to serve such content to the most appropriate audience.
Third Party Marketing Partners.
If you opt-in to receive marketing communications from third parties, we may, from time to time, share the information you provide to us with selected third party marketing partners that we believe offer products or services that may be of interest to you. If you would like us to stop providing your information to our third-party marketing partners, you may opt-out by contacting us at the address provided in the “how to contact us” section.
The Platform may include links to third party websites and social media services where a visitor is able to post comments, reviews or other information. Please note that any information that is posted or disclosed through these social media services may be available to us, or to other visitors of that service or the public. We recommend caution when using these features.
Legal Requests and Preventing Harm
To the extent permitted by law, we will disclose a visitor or registered user’s information to government authorities or third parties if: (i) required to do so by law, or in response to a subpoena, search warrant, court order or similar request from a judicial entity having jurisdiction; (ii) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (iii) we believe that you have abused the Service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
Change of Control
Aggregated, Anonymized, or Statistical Information
We generate and use aggregated, anonymized, or statistical information about the use of our Platform. We may provide this information to third parties such as advisers or consultants for research, analytical or strategic purposes. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
Cookies and other Tracking Technologies
We may retain the services of third party service providers who may link personal information about a visitor – such as name or email address – to other information they may have – for example, past purchases. This information may allow us to identify assumed interests or preferences of that visitor, so that we can provide a visitor with more useful and relevant offers or services.
Display information more effectively;
Gather statistical information about the use of the Platform, to understand how our Platform is used, and improve design and functionality;
Store, on a visitor’s device, information about that visitor’s preferences and settings;
Recognize a visitor when the visitor moves from page to page, or returns to use the Platform;
Collect information such as browser type, time spent on the Platform, pages visited, and traffic data;
Track responses to our marketing and advertising campaigns; and
For security purposes.
We also use these technologies to understand the activities and interests of our visitors, including to:
Measure traffic and usage of our Platform;
Monitor the effectiveness of our Platform;
Better understand the interests of visitors;
Recognize new or past visitors to our Sites;
Present more personalized content and advertisements;
Identify visitors across devices, and third-party websites; and
Identify improvements or enhancements to our Platform that might be of interest to our visitors
HOW TO BLOCK COOKIES
To control flash cookies, you can visit: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Please note that blocking or disabling certain cookies may interfere with certain functionalities of some parts of our Platform. Choices you make about cookies are also browser and device specific. Further, while disabling a cookie may prevent the collection of information in the future, it does not prevent the use of information collected before the cookie was disabled. If you block or delete cookies, not all of the tracking described in this notice will stop.
Information collected by Google Analytics is transmitted to, and stored by, Google in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, please click here: https://support.google.com/analytics/answer/6004245.
To opt out of Google Analytics, please go to https://tools.google.com/dlpage/gaoptout.
We may – or may have third parties, on our behalf – display to a visitor interest-based advertising and other custom content regarding our capabilities, products or services that may be of interest to visitors. These advertisements may be served to a visitor on or through our Platform, or on third-party websites. They may be based on interactions that a visitor has had with us or our Platform, on other activities and behaviours that the visitor demonstrates online, assumed interests attributed to that visitor, browsing history, and other information gathered about that visitor over time across multiple sites.
To collect this information, our service providers may place or recognize a unique cookie on the user’s browser and use other techniques, such as pixel tags. If you are using one of our mobile applications, our ad network partners may use and store your mobile device ID or Advertising ID to show ads that they consider relevant to you.
Do Not Track
Some browsers give individuals the ability to choose not to be tracked while browsing on the Internet. The Internet industry has not yet agreed on a definition of what “Do Not Track” means, how compliance with “Do Not Track” would be measured or evaluated, or a common approach to responding to a “Do Not Track” signal. Consequently, due to the lack of guidance, we have not yet developed features that would recognize or respond to browser-initiated Do Not Track signals in response to California law. However, please note the capabilities below.
How to Opt-out of Interest-Based Advertising
You may opt-out of receiving interest-based advertising as explained below. The opt-out may be provided through specific tracking opt-out cookies. Please note that if you get a new computer, install a new browser, or erase or alter your browser’s cookie file (including upgrading certain browsers), this may also clear any opt-out cookie.
To opt out of receiving interest-based advertising from advertising networks that may be delivered on a website, visit the following websites, and follow the instructions:
http://optout.aboutads.info/#/ and http://www.aboutads.info/choices
In addition, some third-party businesses may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative, you may want to visit:
http://optout.networkadvertising.org/#/ and http://www.networkadvertising.org/managing/opt_out.asp.
Mobile device visitors may also download the App Choices app at:
www.aboutads.info/appchoices to opt out from interested based advertising served in mobile apps.
The features above will allow a visitor to opt out of many –but not all – of the interest-based advertising activities in which we or third parties engage.
You can request that we stop using your information to provide you services by contacting us at the address provided in the “Contact” section.
We take reasonable measures to protect any personal information we may hold in order to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. In some areas of our Platforms, we may use Secure Socket Layer (“SSL”) or Transport Layer Security (“TLS”) encryption technology to enhance data privacy and help prevent loss, misuse, or alteration of the information under our control.
We cannot guarantee, however, that all information will remain secure. The Internet by its nature is a public forum. We encourage you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your login ID and password from third party access, and for selecting passwords that are secure.
Consent to Transfer of Information
If you are located outside the UK, please be aware that information we collect about you may be transferred for processing to the United Kingdom or other countries or jurisdictions that may not have the same data protection laws as your jurisdiction.
By registering for, and using the Platform, you consent to the transfer and storage of your personal information to the UK or to any other country in which we or our service providers maintain facilities.
If you receive commercial electronic communications from us, you can unsubscribe from the receipt of future commercial electronic communications from us by clicking on the “unsubscribe link” provided in such communications. Please also note that if you do opt out of receiving emails from us, we may still send you important administrative messages (such as updates about your account or service changes), and you cannot opt out from receiving these messages. Please note that even though you may opt-out of receiving marketing-related Communications from us, we may still send you important administrative messages.
We may need to retain certain information for record keeping purposes and/or to complete any transaction that you began before requesting a change or deletion. In addition, it is likely that residual information might remain within our databases, back-ups or other records and might not be removed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to Contact Us
If you have any questions about this Privacy Notice, please contact us:
By email at: firstname.lastname@example.org
By postal mail at: NAC, 41 North Audley Street, London W1K 6ZP United Kingdom
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to using the contact details above.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk